Dealership Conversation Intelligence

Capture the dealership conversations
your sales team usually loses

Clarrix captures every face-to-face customer conversation on your dealership floor and turns it into a scored lead profile, an automated follow-up, rep performance insights, and management visibility.

Built exclusively for automotive dealerships and franchise groups.

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The challenge your dealership faces today
0%
Conversations Lost
of dealership walk-in conversations vanish with no record, no signal, no follow-up
0h+
Average Follow-up Delay
the window when a warm buyer goes cold - before a rival dealership calls first
0×
More Leads, Same Footfall
recovered from walk-ins that would have left the dealership untracked
Zero
Manager Visibility Today
of what reps actually say on the dealership floor - Clarrix changes that completely
↓ Response Time
2 min
from conversation end to first follow-up sent
↑ Capture Rate
100%
of conversations captured, scored and structured
↑ Lead Volume
3×
more structured leads from the same footfall
↑ Rep Insight
5-axis
rep scorecard generated automatically per interaction
The Problem

The Dealership Data Gap

Dealerships invest heavily to get a buyer through the door - marketing spend, dealership experience, demo fleet. But the conversation that actually decides the sale is never captured, never structured, never acted upon.

Your best buyers are walking off
the forecourt - untracked.

A salesperson spends 20 minutes with a high-intent customer on your dealership floor. The conversation covers budget, finance, timeline, preferred trim, part-exchange, and the two rival dealerships they visited last weekend. Then the customer leaves.

What's left? A business card at best. Maybe a sticky note. The rep remembers fragments. The manager knows nothing. The follow-up happens two days later - or never.

Clarrix captures that 20-minute conversation and turns it into a structured lead profile, an automated follow-up, and a rep performance insight - in under 2 minutes.

~70%
Conversations never captured
Walk-ins, test drives, desk negotiations - gone with no record.
48h+
Average follow-up delay
Buyers go cold. The dealership down the road calls first. Revenue leaks silently.
Zero
Manager visibility on the floor
Coaching is guesswork. No data on what reps say or how they perform.
Blind
Pipeline from dealership footfall
No ROI visibility on marketing spend. Budget decisions made without data.
How It Works

One continuous intelligence loop

From a sales rep pressing record on the dealership floor to a manager reading insights in the dashboard - six steps, fully automated.

Step 01 · Capture
The rep hits record. That's it.
During any customer interaction on the dealership floor - the initial walk-in, the test drive walk-around, or the desk negotiation - the sales rep opens the Clarrix mobile app and starts a recording. No special setup, no typing during the conversation. Just a natural interaction, fully captured.
Dealership noise handled
Works offline, syncs later
Multi-language support
Step 02 · Transcription
Every word, every speaker, identified.
The audio is automatically transcribed with speaker diarisation - separating the rep's voice from the customer's. Background noise, accents, and overlapping voices are handled gracefully, producing a clean, timestamped transcript.
Speaker diarisation
Noise cancellation
Timestamped segments
Step 03 · AI Reasoning
Signals you'd never find in a transcript alone.
An LLM reasoning engine analyses the full conversation - not just keywords. It extracts buying intent, financial signals, objections, competitor mentions, psychographic cues, and BANT indicators. It understands what the customer actually meant.
Buying signal detection
Objection mapping
Competitor intelligence
BANT scoring
Step 04 · Lead Creation
A complete lead profile - built automatically.
From the AI analysis, a structured lead profile is created in seconds: customer name, contact, interest level, temperature score, purchase probability, budget range, preferred models, and recommended next steps. All from a single conversation.
0–100 purchase probability
Hot / warm / cold scoring
Recommended next steps
Step 05 · Engagement
Follow-up sent before the customer reaches their car.
Automated, personalised follow-up messages are drafted and dispatched - tailored to what the customer specifically discussed. WhatsApp messages, email summaries, model brochures, and rep action items - all sent within minutes, not days.
AI-drafted WhatsApp
Personalised brochure links
Rep action item alerts
Step 06 · Intelligence
Every manager question - now answerable.
The manager dashboard aggregates everything: lead pipelines, rep performance scores, conversation trends, competitor mentions, and strategic AI insights. Managers can also chat with the AI to query their entire conversation database in plain English.
Live lead pipeline
Rep scorecards
AI strategy chat
Platform

From capture to revenue action

Five integrated modules - each built for a specific job, all connected into one intelligence loop. Hover to explore.

Capture
Never lose a revenue-relevant conversation again. One tap to record, everything else is automatic.
Mobile mic capture, any environment
Face-to-face interaction logging
Structured lead extraction
Buying signal detection
Multi-language transcription
Works offline
Engage
Intent-driven follow-up at scale. Every lead gets a personalised message before they go cold.
AI-drafted WhatsApp follow-ups
Brochure and content sharing
Instant response workflows
Personalised at scale
Rep action item alerts
< 2 min delivery
Strategize
Chat with your entire conversation history. Ask questions, get answers, uncover patterns.
AI strategy chat interface
Competitor intelligence extraction
Trend analysis across events
Semantic search over all leads
Natural language queries
RAG-powered
Optimize
Data-driven rep coaching, not gut feel. Know exactly who's performing and where they need help.
Rep scoring across 5 dimensions
SOP adherence tracking
Engagement quality insights
Board & rep performance reports
Coaching highlight alerts
5-axis scorecard
Sense
Monitor the customer voice beyond your walls. Reviews, sentiment, service quality - all in one view.
Customer review aggregation
Sentiment trend analysis
Service quality visibility
Campaign-level feedback tracking
Reputation alerts
Multi-source
Where It Works

Every conversation in your dealership

From the first walk-in to the service drive - Clarrix captures the moments that actually decide revenue. Click to explore each.

New Car Sales
Every walk-in deserves a structured follow-up. Clarrix captures the full floor conversation, scores purchase intent, and sends a personalised follow-up - before the buyer reaches another dealership.
Walk-in Capture Intent Scoring Test Drive Follow-Up Finance Signals Model & Trim Interest
Explore use case
Used & Pre-Owned
Margin lives and dies on the part-exchange conversation. Clarrix surfaces valuation expectations, price objections, and condition disclosures - so desk managers negotiate with the full picture.
Part-Exchange Signals Price Objections Margin Protection Stock Demand Insight Negotiation Review
Explore use case
Service & Aftersales
The service drive is your most underused revenue channel. Clarrix captures advisor conversations to surface declined work, upsell openings, and the frustration signals that predict a lost customer.
Declined Work Capture Upsell Openings CSI Risk Detection Advisor Coaching Retention Signals
Explore use case
Groups & Franchise Networks
Run ten rooftops with the visibility you'd expect from one. Clarrix benchmarks every site on the same conversation data - so best practice from your strongest dealership becomes the group standard.
Multi-Rooftop View Site Benchmarking Brand Compliance Group Reporting Best-Practice Transfer
Explore use case
Why Clarrix

Built for revenue intelligence
— not just transcription

Generic AI tools capture words. Clarrix captures intent, structures it, and turns it into revenue action.

Capability
Generic AI Tools
Clarrix Recommended
Core Output
Meeting notes & transcripts
Revenue intelligence & lead profiles
Buyer Signals
Static text, no interpretation
Buying signal & intent detection
Team Visibility
Individual productivity only
Team & rep performance scoring
Follow-up Actions
No workflow automation
Automated AI follow-up workflows
Rep Analytics
No coaching intelligence
5-dimension rep scorecard + insights
Environment
Built for online meetings
Built for the dealership floor
Enterprise Trust

Built for enterprise environments

Clarrix is designed from the ground up for security-conscious enterprise deployments - private, governed, and integration-ready.

Secure Cloud Architecture
Encrypted at rest and in transit. Isolated tenant environments. No cross-customer data exposure.
Role-Based Access Control
Granular permissions across super-admin, brand admin, manager, and rep roles. Least-privilege by design.
API-First Integrations
Connect to your existing CRM, marketing automation, or business intelligence stack with clean REST APIs.
Isolated Knowledge Retrieval
Vector search and RAG pipelines are fully isolated per dealership. Your data never trains shared models.
Privacy-First Architecture
Conversation data is processed and stored with full governance controls. Retention and deletion policies are configurable.
Governance-Aligned Design
Audit trails, access logs, and policy controls designed to meet enterprise compliance requirements.
Get in Touch

Book a demo or start a conversation

Tell us about your dealership and we'll get back to you within one business day.

Response within 1 business day
We personally respond to every enquiry - no automated queues.
Structured pilot programme
We run time-bound pilots to prove value before full deployment - no long commitments upfront.
Built for enterprise teams
Multi-rooftop groups, brand admins, sales and aftersales teams - Clarrix scales with your organisation.
Try the live dashboard now
Live Dashboard Demo
Real dealership conversations, real leads - see Clarrix in action
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